Last Updated: 11th of June 2026
These Terms govern the Cryptnox Wallet mobile application for iOS and Android. They form part of the Cryptnox legal notices.
These Terms of Service govern the use of the Cryptnox Wallet mobile application, referred to in these Terms as the Software. The Software is provided by Cryptnox SA, Avenue Cardinal-Mermillod 36, 1227 Carouge (GE), Switzerland, commercial register UID CHE-432.952.622, referred to in these Terms as Cryptnox, we, or us.
By downloading, installing, accessing, or using the Software, you agree to be bound by these Terms. If you do not agree with these Terms, you must not download, install, access, or use the Software.
The Software is intended for use with Cryptnox hardware wallet cards. The cards are NFC smart cards and the Software communicates with them through the NFC interface. On Android devices, the Software can also be used with compatible USB OTG smart card readers.
The Software is distributed through the Google Play Store and the Apple App Store. To download the Software, you may need an account with the relevant app store provider. Cryptnox does not collect or store user data from your Google Play Store account or Apple App Store account.
These Terms apply only to your use of the Software. They do not replace any terms that may apply to your use of a blockchain network, a digital asset, a third-party service, an app store, a device, or any other software or service.
The Software is non-custodial. Cryptnox never holds, controls, or has access to users’ digital assets, and cannot dispose of them.
In the standard flow, private keys are generated on the Cryptnox card’s secure element and do not leave the card. Cryptnox cannot read, copy, back up, or recover them.
Where you choose to load an existing key onto a card, for example by importing a BIP32 key or seed, that key is processed by the Software transiently on your device solely as a pass-through to write it to the card. It is not stored by the Software and is not transmitted to Cryptnox. Keys that existed outside the card before import may have been exposed on other devices or services, and you bear the risk of importing previously exposed keys.
Because Cryptnox does not hold or control your keys or assets, if you lose your cards, PINs, or backup arrangements, Cryptnox cannot restore access to related digital assets.
Subject to your compliance with these Terms, Cryptnox grants you a personal, non-exclusive, non-transferable, limited license to download, install, and use the Software for its intended purpose with Cryptnox hardware wallet cards.
You must not copy, modify, distribute, sell, lease, sublicense, or otherwise make the Software available to third parties, except as expressly permitted by these Terms or by mandatory law. You must not reverse engineer, decompile, disassemble, or attempt to derive the source code or underlying structure of the Software, except to the extent such restriction is prohibited by applicable law or permitted by applicable open-source licenses.
Cryptnox and its licensors retain all rights in the Software that are not expressly granted to you under these Terms.
By using the Software, you represent and warrant that:
• you are of legal age in your jurisdiction to enter into a binding contract;
• you will comply with all applicable laws and regulations when using the Software;
• you are not located in, or a resident or national of, any jurisdiction subject to comprehensive sanctions, and you are not on any applicable sanctions list;
• you will not use the Software for money laundering, terrorist financing, or other unlawful purposes;
• you are solely responsible for your own research and due diligence before using the Software in connection with any cryptocurrency, blockchain, digital asset, transaction, or service;
• you understand that digital assets involve inherent risks, including price volatility, loss, and security breaches;
• you will provide accurate information during any verification process, if such information is requested.
You are solely responsible for safeguarding the PINs, access credentials, and recovery or backup arrangements associated with your Cryptnox hardware wallet cards. Cryptnox cannot recover lost PINs or keys. If you lose access to a card, PIN, key, or backup arrangement, you may permanently lose access to related digital assets.
You acknowledge that use of the Software, hardware wallet cards, blockchain networks, cryptocurrencies, digital assets, and related services may involve significant risks. Cryptnox will not be responsible for losses, damages, or claims arising from events falling within the following categories:
• User mistakes. Mistakes made by the user of any cryptocurrency-related software or service, including forgotten passwords or PINs, payments sent to wrong addresses, and accidental deletion of blockchain wallets on cards.
• Software or service problems. Problems of the Software or of any blockchain or cryptocurrency-related software or service, including corrupted files, incorrectly constructed transactions, unsafe cryptographic libraries, or malware.
• Technical failures. Technical failures in the hardware of the user, including Cryptnox hardware wallet cards, or in any cryptocurrency-related software or service, including data loss due to a faulty or damaged storage device.
• Security problems. Security problems experienced by the user of any cryptocurrency-related software or service, including unauthorized access to wallets or accounts.
• Third-party actions or events. Actions or inactions of third parties, or events experienced by third parties, including bankruptcy of service providers, information security attacks on service providers, and fraud conducted by third parties.
Blockchain transactions are irreversible once broadcast. Cryptnox cannot reverse, cancel, or refund blockchain transactions, and has no control over confirmation, validation, ordering, rejection, or processing by blockchain networks.
Cryptnox does not charge fees for use of the Software. Blockchain network fees, including miner or validator fees, are determined by and paid to the relevant networks, not to Cryptnox. Third-party services accessed through the Software may charge their own fees.
Supported coins, tokens, and networks may change over time. Current support is listed at cryptnox.com/coin-blockchain-support/. Cryptnox does not guarantee support for any particular network, fork, airdrop, or token, and may add or discontinue support.
Nothing in the Software or in any related content constitutes financial, investment, legal, accounting, or tax advice. Cryptnox does not recommend any digital asset, blockchain network, token, transaction, or strategy. You should consult your own advisers before making decisions involving digital assets or related transactions.
The Software may communicate with a server located in the EU Central-2 region. This server may store limited user data, such as anonymized usage data, to improve the Software.
Cryptnox may collect anonymized data about user experience and bugs encountered while using the Software. This data collection may use third-party services such as Firebase, solely for the purpose of improving user experience. Anonymized data cannot be used to identify you personally.
Cryptnox implements industry-standard security measures to protect user data. Cryptnox does not collect or store user data from your Google Play Store account or Apple App Store account.
Processing connected with the Cryptnox websites is covered by the Privacy Policy published on the same legal notices page as these Terms.
Cryptnox provides the Software solely on the basis of these Terms. Cryptnox does not endorse, guarantee, warrant, or recommend any specific cryptocurrency, blockchain, token, or digital asset. You are solely responsible for your own research and due diligence before using the Software for any digital asset transaction.
THE SOFTWARE IS PROVIDED AS IS AND AS AVAILABLE, WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, CRYPTNOX DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AVAILABILITY, ACCURACY, RELIABILITY, SECURITY, AND ERROR-FREE OR UNINTERRUPTED OPERATION.
Cryptnox does not warrant that the Software will meet your requirements, that any transaction will be completed, accepted, confirmed, or reversed, or that failures or issues will not arise during use of the Software.
Subject to the reservations stated below and unless otherwise required by law, the owners of, and contributors to, the Software shall not be liable for damages of any kind arising out of or relating to the Software or these Terms. This includes lost profits or revenue, loss of data, business interruption, system or software failures, inaccurate information transmission, security breaches, and any other direct, indirect, incidental, consequential, special, punitive, or similar damages.
This limitation applies to claims based on contract, tort, including negligence, statutory duty, or any other legal theory, even if Cryptnox has been advised of the possibility of such damages.
Nothing in these Terms excludes or limits liability for intent or gross negligence. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under mandatory applicable law.
To the extent permitted by applicable law, you will indemnify and hold harmless Cryptnox and Cryptnox representatives from and against claims, damages, liabilities, losses, and reasonable costs arising out of or relating to your breach of these Terms or your unlawful use of the Software.
The Software may integrate with, communicate with, or depend on third-party services. Such services are not controlled by Cryptnox. You are responsible for reviewing and complying with the terms, policies, and requirements that apply to any third-party service you choose to use.
Where the Software provides access to third-party functionality, for example exchange, swap, or purchase services, those services are provided by the relevant third parties under their own terms and at your own risk. Cryptnox itself does not provide exchange, brokerage, custody, fiat on-ramp, or money-transmission services, is not a party to such transactions, and is not responsible for them.
The Software is made available through the Google Play Store and the Apple App Store. Your download and use of the Software may also be subject to the terms of the relevant app store provider. Cryptnox is not responsible for the acts, omissions, systems, or terms of third-party service providers or app store providers.
These Terms are between you and Cryptnox only, and not with Apple Inc. or Google LLC. Apple and Google are not responsible for the Software or its content, maintenance, or support, and have no warranty or claims obligations for it. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce these Terms against you upon your acceptance of them.
You may stop using and delete the Software at any time. Cryptnox may suspend, limit, or discontinue the Software, features, or support, with reasonable notice where required.
Because the Software is non-custodial, termination of these Terms or discontinuation of the Software does not by itself affect keys stored on your Cryptnox hardware wallet cards. Your ability to use any digital asset may still depend on your cards, PINs, backup arrangements, compatible software, blockchain networks, and third-party services.
Provisions intended to survive termination, including disclaimers, limitations of liability, indemnification, and governing law provisions, survive termination. Mandatory statutory rights remain unaffected.
Cryptnox may update the Software from time to time. Cryptnox will notify users of material changes to the Software or these Terms where required or appropriate in connection with such changes.
These Terms constitute the entire agreement between you and Cryptnox regarding the Software and replace any prior statements or understandings concerning the same subject matter.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue in full force and effect. The invalid, unlawful, or unenforceable provision will be interpreted or replaced, to the extent permitted by law, in a manner that best preserves its intended purpose.
These Terms, and any dispute arising out of or relating to them or to the Software, are governed by the laws of Switzerland.
Subject to mandatory legal provisions, the courts at the registered office of Cryptnox SA have jurisdiction over any dispute arising out of or relating to these Terms or the Software.
For questions regarding these Terms or the Software, please contact Cryptnox through the contact form available at https://cryptnox.com/contact/.
